Asset360 for a metropolitan utility
Combined IoT telemetry and GIS to rebuild a distressed asset register and unlock a capital planning programme.
Challenge
A capable technology platform faced a utilities buyer with no internal champion, unclear architecture fit and a procurement process nobody on the vendor side had navigated before.
Approach
Lohheya embedded technical sales engineers and a solution architect into the vendor team. We ran discovery workshops, produced a customer-specific reference architecture, scoped a time-boxed proof of concept with agreed success criteria, and led executive engagement through to commercial close.
Outcome
Combined IoT telemetry and GIS to rebuild a distressed asset register and unlock a capital planning programme. The relationship is now managed as an expansion account with a structured customer success cadence.
Headline result
31%
Reduction in unplanned outages
Capabilities deployed
- Embedded technical sales engineering
- Solution architecture
- Proof of concept delivery
- Executive engagement
- Commercial close support
