Lohheya TechnologiesLohheya Technologies
Utilities

Asset360 for a metropolitan utility

Combined IoT telemetry and GIS to rebuild a distressed asset register and unlock a capital planning programme.

Challenge

A capable technology platform faced a utilities buyer with no internal champion, unclear architecture fit and a procurement process nobody on the vendor side had navigated before.

Approach

Lohheya embedded technical sales engineers and a solution architect into the vendor team. We ran discovery workshops, produced a customer-specific reference architecture, scoped a time-boxed proof of concept with agreed success criteria, and led executive engagement through to commercial close.

Outcome

Combined IoT telemetry and GIS to rebuild a distressed asset register and unlock a capital planning programme. The relationship is now managed as an expansion account with a structured customer success cadence.

Headline result

31%

Reduction in unplanned outages

Capabilities deployed

  • Embedded technical sales engineering
  • Solution architecture
  • Proof of concept delivery
  • Executive engagement
  • Commercial close support